Version 1.2 1/11/2019

Please note: our house rules will be updated soon to help make your visit Covid-safe - please visit again later


  1. Please be nice to us

  2. Only one item at a time

  3. Repair work is free

  4. Donations gratefully accepted

  5. Parts and materials are chargeable

  6. Check the warranty first

  7. You retain responsibility

  8. No guarantee provided

  9. No liability accepted

  10. We may refuse to repair or re-assemble

  11. All items must be taken away, repaired or not

By registering to take part in Salisbury Repair Café you are agreeing to the following:

  1. Please treat our volunteers with respect at all times

  1. To cut down on waiting times, a maximum of ONE broken item per person will be examined at a time. You will then be expected to go back to the reception desk if there is a second item for repair.

  1. The work carried out in the Repair Café is performed free of charge on a voluntary basis by the repairers.

  1. A voluntary donation is greatly appreciated to help with costs of running the Repair Café as the cafe is dependent on donations for a sustainable future.

  1. You are responsible for the purchase or cost of new materials such as electrical leads, plugs, fuses or other consumables.

  1. If your item is still in warranty, please refer to the manufacturer in the first instance.

  1. Visitors bringing broken items for repair do so at their own risk. All repairs will be undertaken with you on the understanding that you alone are responsible for your item, the safety of your item and your data.

  1. Volunteers making repairs offer no guarantee for the repairs carried out with your help and are not liable if objects that are repaired in the Repair Café turn out to not work properly at home.

  1. Neither the organisers nor the volunteer repairers are liable for any loss that may result from advice or instructions concerning repairs, for the loss of items that are repaired by you and our volunteers, for consequential loss or for any other kind of loss resulting from work performed in Salisbury Repair Café.

  1. Volunteer repairers are entitled to refuse to repair certain objects and are not obliged to reassemble disassembled appliances that they cannot repair and deem are faulty or dangerous.

  1. If your item is unable to be repaired then you must take your item away with you.