house rules

Version 2 of 31/7/2021


  1. Please be nice to us

  2. Wear a mask indoors unless seated

  3. Only one booking and one repair item per household

  4. Repair work is free

  5. Donations gratefully accepted

  6. Parts and materials are chargeable

  7. Check the warranty first

  8. You retain responsibility

  9. No guarantee provided

  10. No liability accepted

  11. We may refuse to repair or re-assemble

  12. All items must be taken away, repaired or not

By registering to take part in Salisbury Repair Café you agree to abide by the following rules:

  1. Please treat our volunteers with respect at all times

  2. Please wear a mask when indoors unless you are medically exempt; you may remove your mask if you are sitting down.

  3. To allow as many people as possible to benefit from our service, we ask that you make only one booking and bring only one repair item per household on any one Repair Café day.

  4. The work carried out in the Repair Café is performed free of charge on a voluntary basis by the repairers.

  5. A voluntary donation is greatly appreciated to help with costs of running the Repair Café as we are dependent on donations for a sustainable future.

  6. You are responsible for the purchase or cost of new materials such as electrical leads, plugs, fuses or other consumables.

  7. If your item is still in warranty, please refer to the manufacturer in the first instance.

  8. Visitors bringing broken items for repair do so at their own risk. All repairs will be undertaken with you on the understanding that you alone are responsible for your item, the safety of your item and your data.

  9. Volunteers making repairs offer no guarantee for the repairs carried out with your help and are not liable if objects that are repaired in the Repair Café turn out to not work properly at home.

  10. Neither the organisers nor the volunteer repairers are liable for any loss that may result from advice or instructions concerning repairs, for the loss of items that are repaired by you and our volunteers, for consequential loss or for any other kind of loss resulting from work performed in Salisbury Repair Café.

  11. Volunteer repairers are entitled to refuse to repair certain objects and are not obliged to reassemble disassembled appliances that they cannot repair and deem are faulty or dangerous.

  12. If your item can't be repaired then you must take your item away with you.